The Law Offices of Keen, Keen & Good - William T. Keen Introduce
In the expansive and often complex legal landscape of Pennsylvania, finding an attorney who can provide both expert guidance and compassionate service is a priority for many. Whether you are planning for the future with estate documents, navigating the intricacies of real estate, or seeking justice after a personal injury, a reliable legal partner is essential. The Law Offices of Keen, Keen & Good, with William T. Keen at the helm, is a firm that serves the community of Thorndale and the surrounding areas. This article provides a comprehensive overview of the firm's services, location, and key features, while also acknowledging public feedback to offer a complete picture for prospective clients in the region. Their dedication to a broad range of legal areas makes them a versatile resource for the community.
The Law Offices of Keen, Keen & Good operates as a full-service attorney's office, addressing a diverse set of legal needs for individuals and families. The firm's practice areas demonstrate a strong focus on legal matters that affect people at various stages of life, particularly those related to elder care, family assets, and personal advocacy. The firm's reputation is built on its ability to provide legal advice and assistance across multiple domains. However, it is crucial for potential clients to be aware of all public information, including reviews that highlight both positive and negative experiences. One review provided a detailed account of a client’s frustration with attorney Kathleen Good, citing slow communication and a perceived condescending attitude. The reviewer felt that the attorney was not helpful in a time-sensitive financial matter and later, in a separate encounter, found her to be insulting and difficult to work with. This account suggests a breakdown in the attorney-client relationship, which is a critical component of any legal service. For another client, an elderly immigrant, the firm's delayed action allegedly led to significant financial penalties, and the client reported a lack of response to their requests for reimbursement. These experiences, as shared by past clients, are important considerations when choosing legal representation. They underscore the importance of communication and client rapport in addition to legal expertise.
Conversely, while the detailed negative reviews are a significant part of the public record for this firm, they do not provide a complete picture of the firm's legal capabilities or the experiences of other clients. The reviews focus on a single attorney, Kathleen Good, and may not reflect the overall quality of service provided by the firm's other members, such as William T. Keen. It's essential for anyone considering the firm to understand that different attorneys within a practice may have different approaches and styles. A prospective client's own direct interaction with the firm, especially with the attorney they would be working with, is the best way to determine if the fit is right. The firm’s long-standing presence and its broad range of services suggest a deep commitment to the community, and clients should use all available resources to form their own opinion.
The Law Offices of Keen, Keen & Good is conveniently located at 3460 Lincoln Hwy, Thorndale, PA 19372, USA. This location makes the firm easily accessible to residents throughout Chester County and the surrounding areas. Being situated on a major road like Lincoln Highway (Route 322) makes it a straightforward destination for both local clients and those traveling from nearby towns. The firm's physical address reinforces its role as a trusted, community-based resource, providing a tangible place where clients can go for face-to-face consultations. The ease of access helps to simplify the often-stressful process of seeking legal assistance, as it removes the burden of long-distance travel.
The firm is dedicated to providing an accessible environment for all of its clients. The office is equipped with a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These thoughtful accommodations ensure that individuals with mobility challenges can visit the office comfortably and with ease. The availability of a restroom for clients is another simple but important amenity that contributes to a more welcoming and professional atmosphere. These features demonstrate the firm's commitment to inclusivity and its desire to serve every member of the community, which is a key part of providing a high standard of client service.
The Law Offices of Keen, Keen & Good offers a comprehensive range of legal services that are designed to meet the diverse needs of the community. Their practice areas are particularly focused on matters that affect families and individuals throughout their lives. The services provided include:
- Elder Law: Legal assistance for older adults and their families, including issues related to long-term care planning, guardianship, and protection from abuse.
- Estate Planning, Estate Administration: A complete service that covers creating wills, trusts, and other estate documents, as well as the process of managing and distributing a deceased person's assets.
- Healthcare Advocacy: Providing legal support for clients in navigating the healthcare system and ensuring their medical wishes are respected.
- Legal Advice and Assistance: Offering general legal counsel and support for a variety of issues.
- Legal Advocacy: Acting on behalf of clients to represent their interests and rights in legal proceedings.
- Personal Injury: Representing individuals who have been injured due to the negligence of others, helping them seek fair compensation.
- Real Estate: Providing legal counsel for property transactions, including buying, selling, and leasing both residential and commercial properties.
- Special Needs Planning: Creating legal plans to secure the financial future and well-being of individuals with special needs.
- Wills, Trusts & Estates: A core focus of the firm, dedicated to helping clients plan for the transfer of their assets to future generations.
The firm's professional approach is highlighted by its planning policy. They require and recommend that clients schedule appointments. This practice ensures that each client receives dedicated and focused attention from an attorney without interruptions. By requiring appointments, the firm can prepare for the consultation in advance and dedicate a specific time slot to your case, leading to a more productive and efficient meeting. This is a sign of a well-organized and professional practice that values the time of both the client and the attorney. This structured approach helps to ensure that every case is given the careful consideration it deserves from the initial consultation onward.
When it comes to choosing a lawyer in Pennsylvania, there are several factors that make The Law Offices of Keen, Keen & Good a compelling option for many. Their most significant strength is the broad range of legal services they offer, which allows them to serve as a single point of contact for multiple legal needs, especially for families dealing with estate planning, elder law, and real estate. The firm’s commitment to accessibility, including their wheelchair-friendly features, makes them a welcoming and inclusive option for all members of the community. While public reviews raise important concerns about client communication and professional demeanor with one specific attorney, the firm's long-standing presence and comprehensive services suggest a deep commitment to the community. Potential clients should use all available resources, including a direct consultation, to determine if the firm's professional style and expertise are the right fit for their specific needs. The broad scope of services, particularly in areas like Elder Law and Special Needs Planning, fills a critical need in the community and makes them a valuable resource for many families.
To schedule an appointment or to learn more about the services provided by The Law Offices of Keen, Keen & Good, you can contact them at their office, located at 3460 Lincoln Hwy, Thorndale, PA 19372, USA. Their phone number is (610) 383-7810. Since appointments are required, it is essential to call ahead to secure a time that works for you. Whether you are beginning the process of estate planning or need assistance with a personal injury claim, The Law Offices of Keen, Keen & Good are prepared to provide professional legal guidance right here in Pennsylvania.
The Law Offices of Keen, Keen & Good - William T. Keen Services
Attorney
- Elder Law
- Estate Planning, Estate Administration
- Healthcare Advocacy
- Legal Advice
- Legal Advocacy
- Legal Assistance
- Personal Injury
- Real Estate
- Special Needs Planning
- Wills, Trusts & Estates
The Law Offices of Keen, Keen & Good - William T. Keen Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
The Law Offices of Keen, Keen & Good - William T. Keen Photos
The Law Offices of Keen, Keen & Good - William T. Keen Location
The Law Offices of Keen, Keen & Good - William T. Keen
3460 Lincoln Hwy, Thorndale, PA 19372, USA
The Law Offices of Keen, Keen & Good - William T. Keen Reviews
From the little contact I've had with Kathleen Good, I'm not at all impressed. I'm the POA for an individual and needed some help gaining access to his finances. Ms. Good is his lawyer. I reached out via email and had no reply for 5 days, so I called. Her son called me back 2 days later (on a Friday) and let me know she was on vacation. (It would have helped if she had an "out of office" reply set up on her email.) He was very nice, but didn't ask if he could help me or what the call was in reference to. He just said he'd have her call me back on Monday, which she did. And she was of no help. She went round and round about how other clients had the same issue and how she helped them by calling the specific financial institution I was dealing with. I told her I was still having issues, had a plan of action, but it would take some time to gain access to the funds - time we didn't have as people needed to be paid asap. Her response was, "You just need to be patient. What do you want me to do?" I was perplexed because she had just told me she had helped numerous people with the same issue, having to call over to the financial institution, yet here she was basically blowing me off. By the end of the conversation I wasn't left with a good feeling about her. I found her to be full of herself, somewhat rude and very condescending. I didn't feel in control of the situation. She was calling the shots as to whether or not she'd help me.Fast forward a couple of months and now I am the executor to this individual's estate. I've decided not to use Ms. Good to settle the estate. Rather, I'm going to use my own lawyer. My lawyer called over to Ms. Good to ask for the original Will. I stopped by the other day to pick it up and got to meet Ms. Good in person. The brief encounter only solidified my decision not to use her. I again found her to be condescending as she commented several times that she was surprised I didn't call her myself to notify her of "his" death and instead she heard from a lawyer. She basically was insulted. Not sure why. My lawyer had offered to call and I said ok; that was it. She went on about how she had a good relationship with the deceased and how she liked "him", but I found it interesting how she didn't refer to "him" by name once. Nor did she seem to remember our telephone conversation from a couple months ago when I had told her of his declining health. Had she been reaching out to check up on him? Ask him how he was doing? Stop by? No, no and no. And that's ok. But don't act above it all like you had a close relationship. At one point I wondered if she was even going to hand over the original Will...which she did. She was kind enough to tell me - I say sarcastically - that I was "allowed" to have it. My response, "I know I am." (As in, "No duh.")Perhaps Ms. Good is great at doing her job. I'll never know. But I could never work with her as her ego definitely gets in the way.
May 27 · E. A.In case you do a research,before hiring a lawyer, please read my story.. I am 71 years old immigrant. Yes with an accent.There were 3"paid on death" bounds left in Kathleen K Good care Esquire Good forwarded the bounds to us 9 months later. Her letter said quote "I apologize for not getting this letter to you sooner. I did not realize the letter did not go out as they were prepared in the fall of 2013" This relaxed approach cost our family $ 3,000.00 in taxes/penalties. First I called her and asked to be reimbursed for our loss. Nothing happened. Then I wrote 2 letters and mailed them certified. Three months past by. I am still waiting to hear from her or her office
April 15 · Gabriella KatonaIn case you do a research,before hiring a lawyer, please read my story.. I am 71 years old immigrant. Yes with an accent.There were 3"paid on death" bounds left in Kathleen K Good care Esquire Good forwarded the bounds to us 9 months later. Her letter said quote "I apologize for not getting this letter to you sooner. I did not realize the letter did not go out as they were prepared in the fall of 2013" This relaxed approach cost our family $ 3,000.00 in taxes/penalties. First I called her and asked to be reimbursed for our loss. Nothing happened. Then I wrote 2 letters and mailed them certified. Three months past by. I am still waiting to hear from her or her office
April 15 · Gabriella KatonaHonest, reputable, family business. I've been using them for more than 30 years. They are the best law firm around town
May 14 · Ruth ByerlyHonest, reputable, family business. I've been using them for more than 30 years. They are the best law firm around town
May 14 · Ruth ByerlyGreat place. They know their stuff and are very friendly and welcoming
September 03 · Carrie StanleyGreat place. They know their stuff and are very friendly and welcoming
September 03 · Carrie StanleyExcellent service from top-notch attorneys. Thank you.
March 19 · Scott ClayExcellent service from top-notch attorneys. Thank you.
March 19 · Scott Clay
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