ACI Adjustment Group Introduce
For property owners in Pennsylvania, facing significant damage to your home or business can be a deeply stressful and challenging experience. Whether the damage is caused by a fire, a severe storm, or another unexpected event, the subsequent process of filing an insurance claim and dealing with your insurance company can be complex and intimidating. This is where a public adjuster comes in—a professional who works exclusively for you, the policyholder, to ensure you receive a fair and just settlement. This article is designed to provide a clear, factual, and informative overview of ACI Adjustment Group, a public adjusting firm located in Newtown, Pennsylvania. We aim to highlight their services, their commitment to the community, and the key features that make them a resource for property owners across the state.
The world of insurance claims can feel like a maze, with intricate policies and a process that often favors the insurance company. A public adjuster's role is to level the playing field. They are licensed professionals who meticulously document damages, review your policy, and negotiate on your behalf. This is a crucial distinction, as a public adjuster's loyalty is solely to you, the client, unlike the adjusters hired by the insurance company. ACI Adjustment Group, as a public adjusting firm, is dedicated to this principle, working to maximize your claim and alleviate the stress of the process. While one client review raises a serious and concerning experience, another positive review highlights their professionalism and patient approach during a "very stressful time." These contrasting accounts underscore the importance of thorough research and clear communication when engaging any professional service.
As you read on, we will delve into the specifics of ACI Adjustment Group's practice, including their location, their impressive commitment to accessibility and inclusivity, and the full range of claims they handle. This guide is intended to be a helpful and factual resource for anyone in the Pennsylvania region seeking expert assistance with their insurance claims.
ACI Adjustment Group is a professional public adjusting firm based in Newtown, Pennsylvania. The company identifies itself as a veteran-owned business, a detail that speaks to a foundation of discipline, integrity, and service. As a public adjuster, their primary role is to serve as the exclusive advocate for the policyholder. They are a valuable resource for anyone who has suffered property damage and needs to file an insurance claim, specializing in making the process as smooth and successful as possible. ACI's services are available both on-site and through online appointments, offering a modern and flexible approach to client service.
The firm handles a wide array of claims, from common storm-related damage to more complex commercial property and fire claims. Their expertise lies in meticulously inspecting properties, identifying all damages, and building a comprehensive case to present to the insurance company. This detailed approach is designed to counter the tactics that insurance companies sometimes use to minimize payouts. As one positive review notes, "Tim was extremely professional, patient, and thorough with my claim," a testament to the firm's client-centric service model. However, it is essential for prospective clients to be aware of the negative review, which details a distressing experience involving a past name and associated contractors, serving as a reminder to always perform due diligence on any company and its partners.
The office of ACI Adjustment Group is located at 803 Park Ave, Newtown, PA 18940, USA. This central location in Newtown makes the firm accessible to residents of Bucks County and the greater Philadelphia area. Park Avenue is a well-known thoroughfare, which simplifies the process of finding the office for both new and returning clients. Having a local presence is particularly important in an industry like public adjusting, as it allows for prompt on-site services, which are often critical after a disaster.
A key feature that sets ACI Adjustment Group apart is its strong commitment to accessibility and inclusivity. The provided information highlights several important amenities:
Wheelchair-accessible entrance
Wheelchair-accessible parking lot
Wheelchair-accessible restroom
Wheelchair-accessible seating
These features demonstrate a clear dedication to ensuring that all individuals, regardless of physical ability, can comfortably access the firm's services. Furthermore, the office provides a gender-neutral restroom and identifies as both LGBTQ+ friendly and a transgender safe space. This commitment to social inclusivity highlights a forward-thinking and welcoming environment, making the firm a supportive choice for a diverse range of clients who may be facing an already stressful situation.
ACI Adjustment Group, acting as a public adjuster and insurance attorney, specializes in assisting clients with a variety of complex insurance claims. Their expertise is particularly focused on property damage, covering both residential and commercial policies. The services offered include:
Storm Damage Claims: Handling claims related to damage from hurricanes, tornadoes, hail, and other severe weather events.
Fire Claims: Assisting property owners with the often devastating and complex process of filing claims after a fire.
Commercial Property Claims: Providing expert guidance for businesses facing damage to their commercial properties.
Homeowners Insurance Claims: Advocating for homeowners to ensure their policies are fully honored and they receive fair compensation for damages.
Insurance Policy Review: Analyzing a client's policy to understand the full scope of their coverage and entitlements.
Property Inspection: Conducting thorough inspections to identify and document all forms of damage, including hidden or unseen issues.
Claim Settlement: Negotiating directly with the insurance company on the client's behalf to secure a maximum settlement.
This extensive list of services highlights the firm's expertise in handling a broad range of property-related insurance claims.
Several features make ACI Adjustment Group a notable choice for Pennsylvania residents:
Client Advocacy: As a public adjusting firm, their sole loyalty is to the policyholder, providing an essential counterbalance to the insurance company's own adjusters.
Specialized Expertise: The firm's focus on storm, fire, and commercial property claims means they have a deep understanding of the specific requirements and challenges of these cases.
Veteran-Owned Business: This detail may appeal to clients who prefer to support businesses founded on principles of integrity and service.
Exceptional Accessibility & Inclusivity: The extensive list of wheelchair-accessible features and a stated commitment to being LGBTQ+ friendly and a transgender safe space demonstrates a genuine dedication to serving a diverse clientele with respect and care.
Flexible Service Options: The availability of both online appointments and on-site services provides clients with convenient options for consultation and service delivery.
These features, combined with a positive client review, paint a picture of a dedicated and professional service. However, it is crucial to consider the full range of feedback provided.
For those in Pennsylvania seeking assistance with an insurance claim, you can reach out to ACI Adjustment Group using the following contact details:
Address: 803 Park Ave, Newtown, PA 18940, USA
Phone: (800) 809-4302
Since an appointment is required, calling the toll-free number is the recommended first step to discuss your specific needs.
Choosing a professional to handle a complex insurance claim is a decision that can directly impact your financial recovery. ACI Adjustment Group offers several compelling reasons for a Pennsylvania resident to choose their services. Most importantly, their role as a public adjuster means they are your dedicated advocate, fighting to secure a fair settlement that reflects the true extent of your damages. This is a critical distinction from working directly with an insurance company's own adjuster. The firm's specialization in various types of property claims, from hail damage to fire and commercial losses, suggests a high level of expertise that can be invaluable in a high-stakes negotiation.
Furthermore, the firm’s commitment to accessibility and inclusivity is a major highlight. The extensive list of accessible features and their welcoming stance toward the LGBTQ+ community create a supportive and respectful environment for all clients. The fact that the business is veteran-owned may also be a positive factor for clients who appreciate and wish to support service-oriented enterprises. However, it is essential for any potential client to be fully aware of the negative review provided. This review, which mentions a change in company name and alleged fraudulent activity by associated contractors, necessitates a high degree of caution and independent verification. A thorough check of the company's current licensing and a careful vetting of any recommended contractors are prudent steps. For a Pennsylvania resident who is willing to do this due diligence, the combination of professional advocacy, specialized knowledge, and a commitment to inclusivity makes ACI Adjustment Group a strong candidate for providing the support needed to navigate a stressful and complex insurance claim.
ACI Adjustment Group Services
Insurance Attorney
- General liability insurance
- Business Claims
- Claim Settlement
- Commercial Property Claims
- Fire Claims
- Hail Damage
- Homeowners Insurance
- Hurricane Damage Insurance Claims
- Insurance Policy Review
- Property Inspection
- Roof Claims
- Storm Damage Claims
- Storm Insurance
ACI Adjustment Group Details
From the business
- Identifies as veteran-owned
Service options
- Online appointments
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointment required
ACI Adjustment Group Photos


ACI Adjustment Group Location
ACI Adjustment Group Reviews
homepublic adjustersroofjobkitcheninsurance companyscamleakqualitymoney
★ 5★ 4★ 3★ 2★ 1Do not use this company. I hired an adjuster from here last summer( only they've recently changed the name from United Public Adjuster) after a tornado hit my house. The adjuster came to my neighborhood immediately, said he represented a not for profit organization, convinced my neighbors and I that our insurance wouldn't fix our damage without his assistance. Robert Krause then introduces my whole block to their "Contractor" Byron Boykin from Total Task Rebuilder's. They scammed everyone in Rome NY. The took our money for materials that never showed up, sent crews of non English-speaking gentleman to do minimal work for minimal pay, and charged thousands to paint a bedroom here, or patch a leak there, and disappeared with everyone's money! They even left their worker's stranded out of state without paying them. Please do a deep search before using anyone. My home still has a big hole in the side of it, and I was charged $10k for the painting of two small bedrooms with leaking roof. Total insurance scam!
May 27 · Kristee CastronovoMy experience with ACI was excellent. You guys helped me through a very stressful time in my life. Tim was extremely professional, patient, and thorough with my claim. If anybody is looking for a company, these guys will take care of you. Thanks again!
December 20 · Michael MarinoThank you to Jason Bruning, for continuing to represent my family’s claim. This was my first time needing to use my home insurance and they were doing everything except helping me. It was certainly a traumatizing experience with insurance but Jason made the process much easier than I ever could have done on my own. He lifted so much stress off with his mediation on communications and kept us in the loop every step of the way, also teaching me as we went! I highly recommend Jason to represent your adjustment
December 02 · Bridget VoorheesInsurance companies suck, but if you're reading this you already know that. I had 26 claims on rental properties after a wind storm and foolishly I had them spread out across 8 different insurance companies, needless to say it was a chaotic mess and was just too much for me to handle myself. ACI has been great at fighting them for every dollar I am owed. Claims that previously the insurance company said were closed have now paid out additional damages. I wish the process would go faster, but the insurance companies are tough. Highly recommend Jason and the crew.
March 03 · Eric GutschmidtACI Helped my family with my insurance claim. We had major damage on our roof. Insurance gave us 5 grand. We got close to 30 grand after ACI stepped in. They made the prosess very smooth and kept us in the look about what was going on though out the whole process. We interviewed multiple public adjusters and we chose ACI over the others because they had the lowest rate and the agent was very professional.
July 01 · Yancy Naughton
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